(619) 604-6154

Terms of Service

& Privacy Policy

Terms of Service

Effective Date: 04/23/2025

These Terms of Service ("Terms") govern your access to and use of our services, including maintenance, repair, installation, and other HVAC-related services (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Scope of Services

1.1 Service Description: We provide heating, ventilation, and air conditioning (HVAC) services, including but not limited to installation, repair, maintenance, and consultation.

1.2 Service Availability: Services are subject to availability, and scheduling may depend on factors such as technician availability and weather conditions.

2. Estimates and Pricing

2.1 Estimates: Any estimate provided is based on the information available at the time. Additional issues discovered during service may result in additional costs.

2.2 Pricing: Prices are subject to change. You will be notified of any changes before work begins.

2.3 Payment Terms: Payment is due upon completion of Services unless otherwise agreed in writing. Accepted payment methods include cash, card, check, ACH, and more.

3. Appointments and Cancellations

3.1 Scheduling: Appointments must be scheduled in advance. We will make reasonable efforts to accommodate your preferred time.

3.2 Cancellations: Cancellations or rescheduling must be made at least 24 hours before the appointment. Late cancellations may incur a fee.

4. Customer Responsibilities

4.1 Access: You must provide safe and unobstructed access to the equipment and areas where Services are to be performed.

4.2 Accurate Information: You agree to provide accurate and complete information about your HVAC system and any issues.

5. Warranties and Disclaimers

5.1 Service Warranty: We warrant our Services for [insert warranty period, e.g., 90 days]. This warranty covers workmanship but excludes issues caused by misuse, neglect, or external factors.

5.2 Disclaimers: To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

6. Liability

6.1 Limitation of Liability: Our liability is limited to the amount paid for the specific Service in question. We are not liable for indirect, incidental, or consequential damages.

6.2 Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

7. Termination

7.1 By You: You may terminate your use of our Services at any time by notifying us in writing.

7.2 By Us: We may terminate or suspend Services for any reason, including non-payment or violation of these Terms.

8. Governing Law

These Terms are governed by the laws of [Your State], without regard to its conflict of laws principles.

9. Dispute Resolution

9.1 Arbitration: Any disputes arising out of these Terms will be resolved through binding arbitration in accordance with the rules of [Arbitration Association].

9.2 Venue: The arbitration will take place in [City, State].

10. Miscellaneous

10.1 Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services.

10.2 Severability: If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.

10.3 Amendments: We may update these Terms from time to time. Changes will be effective upon posting.

Privacy Policy

Effective Date: 04/23/2025

This Privacy Policy describes how we collect, use, and protect your personal information when you use our services, website, or interact with us in any way (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, such as:

Name

Address

Phone number

Email address

Payment information

1.2 Non-Personal Information: We may collect non-personal information automatically, such as:

IP address

Browser type

Device information

Usage data, such as pages viewed and time spent on our website

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website performance. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our Services

To process payments and fulfill orders

To communicate with you about appointments, promotions, and updates

To comply with legal obligations

To personalize your experience on our website

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

3.1 Service Providers: Third-party vendors who assist us with operations such as payment processing, scheduling, and marketing.

3.2 Legal Compliance: Authorities or other parties as required by law, such as in response to a subpoena or legal request.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data.

5. Your Choices

5.1 Access and Correction: You may request access to or correction of your personal information by contacting us.

5.2 Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

5.3 Cookies: You can manage your cookie preferences through your browser settings.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this Privacy Policy periodically.

9. Contact Us by finding our number in the main menu